Forrest General’s Hospice received the Strategic Healthcare Programs’ (SHP) Best Superior Performer Award. The award recognizes the hospital for achieving an overall score that ranked within the top 20% in the SHP national Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice benchmark and above the SHP national average for each CAHPS hospice quality measure in the 2017 calendar year.
“Our team works hard to provide high quality care to our patients and their loved ones. It is a huge honor to be recognized by such a prestigious organization and confirms that we are offering the best possible care and compassion for our patients,” said Melita Miller, director, Forrest General Home Care, Hospice, and Asbury Hospice House.
This annual program acknowledges home health and hospice providers who have proven to provide high quality care to their patients. The CAHPS surveys are given to caregivers who score the care their loved one has received; this data is then compared to national quality standards and ranked next to other providers. According to the SHP website, “With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.”
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 6,500 organizations nationwide raise the bar for healthcare performance. For more information, visit www.SHPdata.com and follow SHP on LinkedIn, Facebook and Twitter at @SHPdata.